FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Our office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. On Sundays, we offer sick visits only, with hours typically between 9:00–10:00 AM to 12:00 PM. As our schedule may change, we recommend calling ahead to confirm our current office hours before your visit.

To schedule an appointment with your pediatrician, please call our office. We see patients by appointment to provide the best care and minimize wait times. We understand that illnesses can arise unexpectedly, so we make every effort to accommodate same-day sick visits whenever possible. If your child is sick, please call us as early as possible, and our team will make an appointment to see your child that day.

Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

Our dedicated pediatric team is available to provide after-hours urgent care. Call our office for urgent concerns. Follow the prompts to be connected to the on call physician.

We also encourage you to check our child health resources before calling for after-hours urgent care. 

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

We make every effort to schedule your child's appointments with your preferred pediatrician whenever possible. Because our providers have different office schedules, availability may vary from day to day. When scheduling an appointment, please let our scheduling staff know if you have a preferred provider so we can do our best to accommodate your request. Once you are escorted to an exam room, please remind the medical assistant which provider you requested to help ensure your visit proceeds as smoothly as possible. For urgent same-day sick visits, your child may be seen by the first available provider if your preferred pediatrician is unavailable.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 

If you have any concerns about vaccinations, feel free to contact our office. We're here to help!

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

For non-urgent referrals: 

Most non-urgent referrals are discussed during your child's office visit, and your provider will give you the appropriate specialist's contact information. 

Some insurance plans require an electronic referral authorization. If this applies to your insurance, your provider will recommend one or more specialists or locations. After you have scheduled your appointment, please contact our office with the following information so we can submit the electronic referral:

The name of the specialist or practice

The provider you will be seeing

The provider's NPI (National Provider Identifier), if available

The date of your scheduled appointment

Submitting this information promptly helps us process your referral before your specialist visit and minimizes delays.

For urgent referrals: When one of our pediatricians or clinicians determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 

While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 

We will gladly discuss your diet and feeding concerns at your child's well-care visit.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.